Question 1

How can Pharmacy First save time?

Accepted Answer

Pharmacy First will help you get seen by a healthcare professional quickly.

Instead of waiting for a GP appointment, going to A&E or attending out-of-hours NHS services, you can walk into your nearest Pharmacy and have a private consultation with one of our pharmacists whenever you need to.

Question 2

What are the benefits of Pharmacy First?

Accepted Answer

Pharmacy First will allow you to self-treat minor ailments and reduce the time you spend at your GP surgery.

Pharmacists have a range of clinical skills, and they will be able to provide accurate clinical advice without the hassle and waiting times that you might experience using other NHS services like A&E.

If it turns out you need treatment from a GP, your pharmacist can also refer you to them.

Question 3

Who is eligible for Pharmacy First?

Accepted Answer

Only patients in England will be eligible for the Pharmacy First service.

Question 4

Will I need to prove that I don't have to pay for my prescriptions?

Accepted Answer

If you are exempt from paying for prescriptions, you should show your pharmacists evidence of this when you speak to them. They will need it if they recommend any medicines to treat your symptoms.

Question 5

What will the pharmacist ask during my consultation?

Accepted Answer

Our pharmacist will want to understand:
 • The symptoms you're experiencing
 • Your medical history
 • If you're experiencing any other types of illness.

This will help them recommend treatments and medicines that will work for you.

Pharmacy First

Ear Infection ( Otitis Media )

Sore Throat

Urinary Tract Infection

Shingles

Sinus Infection ( Sinusitis )

Impetigo ( Skin Rash )

Infected Insect Bite

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